Disney Parks & Resorts Launches A Blog! Some Tech Details

Posted on September 29, 2009

DisneyParks.com now has a blog–and that’s awesome. Props to @ThomasSmith and the whole @DisneyParks team.

Here’s is a random list of notes about their blog, both technical and not.

  • They use WordPress (dot org version, they don’t seem to be a wordpress.com VIP). Not sure what Disney’s history is using open-source software, but rock on! I used and loved WP at TechCrunch.
  • They moderate comments, and you have to signup for some type of Disney kind of non-WP user-account system.
  • They use Feedburner for both RSS & Email. See http://feeds.feedburner.com/disneyparks.
  • Looks like the WP theme was developed externally. If you check out one of their WP theme css files:

    Theme Name: Disney Parks
    Description: A custom WordPress theme developed by voce_connect.
    Version: 1.0
    Author: Pete Schiebel

    Here’s Pete Schiebel’s bio on Voce Communications site. They did a great job–the frontend looks great.

  • Twitter integration! Disney has been promoting their twitter accounts hard: at the D23 Expo, they plastered their @DisneyD23 account everywhere–and it was super useful for news and annoucements. For the blog, they slurp in the @DisneyParks tweet stream and rotate through underneath the header. They also use CoTweet for managing their Twitter account internally.
  • They use WP-PostRatings for rating each post.
  • They use both tags and categories for their posts. They even organized their categories hierarchically! Very cool. See the Archives Page.
  • They’ve embedded a bunch of nice, branded videos using Viddler. My guess is that they’ve got a pretty big account.
  • If you refresh the homepage, you’ll notice they rotate their header image. There’s actually 48 different headers (here’s the first, just keep increasing the number at the end of the URL to 48). The header images are really well done.

Overall, it’s great to see Disney using open-source software, embracing blogging standards, and use a variety of web services. And as a fan, I’d love to see some cool guest posts on the blog!

Why Facebook Should Revive Beacon And Build A Product Search Engine

Posted on September 25, 2009

Continuing in my series of armchair “oh man Facebook should totally do X” posts, I gotta say, it’s a sad to see Beacon die. Facebook could have used it to build one heck of a product search engine.

Facebook’s biggest problem is focus. When you google for a tennis racket, odds are you want a buy a tennis racket. When you’re on Facebook, you’re seeing what your peeps are up to. Targeted ads are great, but despite doing it very well, Facebook’s revenues are not coming anywhere close to Google’s.

So here’s my theory: Facebook needs to bring back Beacon and build a search engine with it. The goal being that FB should be the first place (before Google) you go to when you want to buy something online.

I think it starts with Beacon resuming collection of data passively with permission from users–not publishing anything in the stream–from as many online vendors as possible. Sure, there are some privacy issues (understatement), but I think they could get around them.

The trick to making people feel normal about FB having this data is to anonymize the purchasers. Say I want to buy a LCD monitor. I search within FB and see monitors with price comparisons (like most product search engines), but I also see that people within my network have made purchases. If they are close enough in my network, Facebook will facilitate connecting me with them. And if the purchaser isn’t my girlfriend who just bought me one for my birthday, the purchaser (who is a friend or friend of a friend) can agree to chat about the product. If the purchaser doesn’t want to talk about it the product (maybe it’s embarrassing or they don’t have the time), I’ll never know who they were.

For the vast majority of cases, this is awesome; you gain the power of friendly knowledge. A few months ago, I recommended a LCD monitor I had just purchased to Hendrickson. I did about 3 hours of research to buy my monitor; he decided to buy the same one within two minutes.

Now there are obvious problems here, the primary being that, even within my extended network, no one may have bought a LCD monitor recently. This is when the power of anonymized collective intelligence comes into play. FB could list LCD monitors by popularity across the entire FB network, by popularity by region and by age groups (e.g. “which monitor is popular for people like me”). They could also do trend analysis to see products that are in vogue (sales of monitor X are accelerating), and the trends of pricing as well (Monitor Y has been dropping in price). Moreover, people might actually trust purchasing data on FB more than they trust the reviews and ratings on online vendor sites.

Also, I think you’d have more overlap on product searches than you’d think, especially since 1) friends typically buy similar things and 2) Facebook is being used to connect with not just immediate friends but with people in your professional and online communities (for me, I’m friending more and more people within the startup and Disney communities). Product decisions are often very relevant within communities (“which hosting company should I use for my startup,” “which resort should I stay at in WDW”, etc).

Another issue would the response time from asking your friends. You’d have to take some concepts from the social search world (think Aardvark) plus maybe some incentives and game mechanics to make it work. It may turn out the social part of product search is just a novelty, and the collective intelligence is good enough.

The collision of product information, search, purchasing histories and the social graph could create something really interesting. Something a small startup can’t build (have to connect with all the vendors), and something that vendors don’t want to do themselves (though I do think Amazon+FB Connect would be hot).